Billing Terms and Conditions

Accepted Payment Methods

At Petal Verve, we strive to provide a convenient and secure checkout experience. We currently accept PayPal and Venmo as the primary methods of payment for all online purchases. By placing an order, you confirm that you are authorized to use the selected payment method and that the information provided is accurate and complete.

Currency for Transactions

All transactions on our website are processed in USD. If you are paying with a card or account denominated in another currency, your bank or payment provider may apply additional exchange rates or fees that are outside of Petal Verve’s control.

Secure Payment

Your security is our top priority. All transactions made through our online store are safeguarded with SSL encryption technology, which ensures that sensitive data such as payment details remain private and protected throughout the checkout process.

Shipping Policy Overview

Orders placed with Petal Verve are carefully prepared and shipped according to our established timelines. Standard handling and delivery windows apply, and we provide free shipping within the United States. For a full explanation of order processing, shipping times, and delivery methods, please review our complete Shipping Policy

Return & Refund Policy Overview

We are committed to customer satisfaction and gladly accept returns and exchanges within 30 days of delivery, provided items are in new condition with original packaging and tags. Refunds are processed promptly after inspection and are issued to your original payment method. For full details, please refer to our complete Return & Refund Policy

Privacy Policy Overview

Protecting your personal information is an essential part of our business. Data shared during checkout, including your contact and payment details, is kept strictly confidential and used only for the purposes of fulfilling your order. To understand how your information is collected, stored, and safeguarded, please read our complete Privacy Policy

Google Merchant Center Compliance

Petal Verve complies fully with Google Merchant Center policies. All billing, checkout, and transactional information is presented clearly and transparently. No hidden fees are charged, and customers are informed in advance of all applicable costs, timelines, and terms associated with their purchase.

Need Help?

We’re here to help you every step of the way. Whether you have a question about billing, shipping, or returns, our team is ready to assist. You can reach us by email at info@petalverve.com, or by using the contact form on our website. We respond to all inquiries within 2 business days.

Store Name: Petal Verve

Email: info@petalverve.com

Address: 625 Kenmoor Avenue Southeast #301, Grand Rapids, MI 49546, United States

Operating Hours: 9:00 AM to 6:00 PM (GMT-4) (Monday to Friday)

At Petal Verve, your satisfaction and trust are our priorities.